SHIPPING & RETURNS
SHIPPING POLICY
At Core Collective, we aim to deliver your fitness essentials as quickly and safely as possible.
Processing Time
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Orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed the next business day.
Shipping Time
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Estimated delivery time is 7–15 business days, depending on your location and product availability.
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Delivery times may vary due to high demand, customs clearance, or courier delays.
Shipping Fees
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Shipping fees (if applicable) are calculated at checkout.
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We may offer free shipping promotions from time to time.
Order Tracking
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Once your order has shipped, a tracking number will be provided via email.
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Please allow 24–48 hours for tracking information to update.
RETURN & EXCHANGE POLICY
We want you to be confident in your purchase from Core Collective.
Returns
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We accept returns within 7 days of delivery.
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Items must be unused, unworn, and in original packaging.
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For hygiene reasons, activewear, fitness accessories, and personal-use items may not be eligible for return unless defective.
Damaged or Incorrect Items
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If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
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Include clear photos of the item and packaging so we can assist you quickly.
Refunds
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Once your return is approved and inspected, refunds will be processed within 5–10 business days.
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Refunds will be issued to the original payment method.
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Shipping fees are non-refundable, unless the return is due to our error.
Return Shipping
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Customers are responsible for return shipping costs unless the item is damaged or incorrect.